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Answers to your questions

We continually update this page to provide rapid responses to the questions you may have whilst working through, or engaging in business with Exact Payroll.  

Questions about your payroll, our services or how you get paid? Our FAQ section provides answers to our top, most asked questions.

Getting Started

Do I have to wait until the end of my current contract to join?

No, You can join Exact Payroll at any time.

Can I switch from my current provider?

Yes, you can move to Exact Payroll during your assignment, just let your recruiter know and tell your existing provider that you are leaving so they can issue you with a  P45 to close your employment with them.

How do I register for Exact Payroll?

Simply go to the top right hand side of the website, click sign-up and complete the relevant form(s).

What is the registration process and how long does it take?

Simply click the register link in the top right of our web page and answer the questions. One you have registered and your record has been imported to the system you will receive a welcome email asking you to create a password, which will then give you access to your online account before you are paid.

What information do I need to provide to register?

When registering please have to hand your bank details, email address and also some basic details. If registering for CIS please have your UTR number and qualification cards to hand as this will speed up the process of being approved by your agency/company.

How do I know my data is safe?

At Exact Payroll we use a first-class online portal system, Once entering your details into registration forms or your online portal then the information is securely sent straight to us.

Do I need to provide you with a P45?

Yes. Once you have left your previous company then they should issue you with a P45, you must then forward that onto us. This will ensure you pay the correct amount of tax.